THE CHALLENGE
In a constantly changing and increasingly competitive global market, businesses must adapt constantly in order to achieve greater profitability with fewer resources. Many strive to be more efficient and productive by utilising lean strategies and continual restructuring.
This new business model raises questions of sustainability, especially when the resources are people. Business profitability must align with employee engagement and the “people” element in order to sustain optimal results.
Implementing health & wellbeing programmes and creating fun working environments are important, but these focus mainly on external elements rather than internal factors such as EQ: Emotional Intelligence.
THE SOLUTION
EMOTIONS DRIVE PEOPLE: PEOPLE DRIVE RESULTS
Emotional Intelligence (EQ) is the ability to:
• Recognise, understand and manage our own emotions
• Recognise, understand and influence the emotions of others (Adapted from Daniel Goleman)
An individual with high EQ is better engaged in their work, with others and with their leader.
A team with high EQ has positive and strong team dynamics and achieves results efficiently.
A leader with high EQ better understands the emotional drivers of their employees and taps into this to fully engage with an individual and the whole team.
This creates happy, positive employees, which makes for better results and improved profitability.
These findings are from a massive meta-analysis of 225 academic studies:
http://www.apa.org/pubs/journals/releases/bul-1316803.pdf
THE FUTURE
THE OPPORTUNITY
Course: Expanding Emotional Intelligence through Self-Realisation
Course Overview
This practical and interactive course will expand an individual’s understanding on Emotional Intelligence (EQ) and how to manage their emotions around a specific situation. Castle’s Coaching Model for EQ Self-Realisation©, which is endorsed by Clinical Psychologist Dr. Matt Shepherd, provides a simple but effective coaching model to achieve this.
The course content is explained in a way that participants can easily relate to and apply the information therefore ensuring the learning is embedded and sustainable.
The course is ideal for individuals to strengthen team dynamics and improve business outcomes. The course will benefit the participants professionally and personally by developing emotional self-awareness and expanding emotional wellness through building resilience and assisting in the area of stress management.
Areas to Expand
- Drivers of Emotions and Behaviours
- Definition of Emotional Intelligence (EQ)
- Types of Emotions
- Castle’s Coaching Model for EQ Self-Realisation©
By the completion of the course, participants will be able to:
- Understand the drivers which trigger emotions and behaviours
- Define Emotional Intelligence and the importance of having high Emotional Intelligence
- Recognise and understand the main types of emotions
- Understand and apply Castle’s Coaching Model for EQ Self-Realisation©
- Manage their emotions for any situation
- Recognise how to best engage with others to achieve quality outcomes for all parties.
Duration: 3.5 hours
Please Note: The above course is the general course for frontline staff and for the public.
Courses also available for:
Please refer to our Courses section for information regarding these courses.
